All products identified as "Produced by WAPYB" are completely guaranteed. You may request a refund at any time, for any reason. We will quite gladly give you a complete refund. All other products fall under the terms and conditions as specified by the owner of the product, and are not guaranteed by WAPYB. However, if you are dissatisfied with a product we recommend, please let us know. We'll investigate, and if necessary remove the product from our list.